In the twenty-first century, word of mouth has taken on a new, online form
In our most recent podcast, “Social Media Deep Dive,” host Sandeep Thigulla, Inspirage Director, Solution Architecture, leads a conversation about using social media to increase your marketing presence and improve the customer experience.
Join Sandeep as he and Sudeep Rao (Associate Director, CX Practice), Pradeep Kudale (Practice Manager, CX Practice), and Manish Dixit (Managing Principal, CX Practice) discuss the history of social media, methods of delivery, Oracle offerings in the social media space, and real-world success stories of how Inspirage has helped our clients harness social media to improve their customer experience.
“Businesses can use social networks, such as Facebook, Twitter, YouTube, and LinkedIn, to increase their brand awareness and reach new customers,” Thigulla says.
“Social media is a digital tool that gives users the ability to develop content and share it with the public,” Rao adds. “It helps businesses develop advertising, marketing, and branding for their products. Social media can play an important role for any business.”
Tune in now to hear the rest of the conversation!